Delivery & Returns

Shipping & Delivery

Currently, we ship exclusively within Lebanon and Dubai.
  • Our standard delivery time is estimated between 7 to 10 business days, starting from the date your order is placed.
  • Please note that these timeframes are estimates, and in some cases, unforeseen circumstances may cause delays.

Delivery Attempts

If you’re unavailable to receive your package, our delivery partners will attempt to deliver it up to three times on business days. After the third attempt, the package will be returned to us.
 
Returns & Exchanges
 
You may request a return or exchange for store credit within 48 hours of receiving your order. To initiate a return or exchange, please contact us via WhatsApp or send us a DM on Instagram @deu.lb
 
Return Requirements:
  • Items must be returned in their original condition, unused, and with all tags attached.
Exchanges:
 
If you’d like to exchange an item, we’ll arrange a pickup to collect the item(s). A delivery charge will apply for the new shipment.
 

Refund Policy

Please note that we do not offer refunds. Returns are only accepted for store credit or exchange. We recommend reviewing your order carefully before placing it, and don’t hesitate to reach out with any questions.

Shipping & Delivery

Currently, we ship exclusively within Lebanon and Dubai.
  • Our standard delivery time is estimated between 7 to 10 business days, starting from the date your order is placed.
  • Please note that these timeframes are estimates, and in some cases, unforeseen circumstances may cause delays.

Delivery Attempts

If you’re unavailable to receive your package, our delivery partners will attempt to deliver it up to three times on business days. After the third attempt, the package will be returned to us.

Return Requirements:

  • Items must be returned in their original condition, unused, and with all tags attached.

Exchanges:

If you’d like to exchange an item, we’ll arrange a pickup to collect the item(s). A delivery charge will apply for the new shipment.

Refund Policy

Please note that we do not offer refunds. We recommend reviewing your order carefully before placing it, and don’t hesitate to reach out with any questions.